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Arrival
Please arrive at least 20 minutes prior to your services. providing ample opportunity for check in and relaxation.
First time guests will be required to fill out a spa intake form to keep on file.
As a courtesy to our guests. late arrivals will still end on time. The full value of your treatment will still apply
Upon check in, guests receive a plush robe, slippers, and locker to use during your day of services
Safety + Comfort
NO SMOKING is permitted anywhere in the facility
To preserve our sanctuary of spirit and reflection, no cell phones or pagers are permitted in the spa.
Please leave all valuables, including jewelry, at home or locked in your locker.
Koi SpaSalon is not responsible for lost or damaged personal items.
Shaving is not recommended prior to any body treatments or waxing services.
Undergarments are not necessary for spa services, but wear whatever makes you feel comfortable.
Our service providers are trained to respect your privacy by using sheets and towels to professionally drape you at all times.
Koi SpaSalon is handicap accessible.
Pricing + Gratuities
Prices are subject to change without prior notification.
Please ask about our series savings on select services.
Gratuities are not included in service or package prices.
Gratuities are always appreciated and reflect a favorable spa experience.
A positive word of referral is the ultimate compliment!
Koi Spa